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FAQs

bali-bike-tour

Do i need to make reservation?
Yes, prior reservation is required. Since there are certain preparations, booking 2 days in advance or before is highly recommended. We also recommendation for booking online for easy, fast and secure payment. You also make a direct booking by phone at 081337269178 or 087862074988

Are Bali Go Bike legal ?
Yes, of course. We are legal company under License: 556/18/BPPT/2011 by local Government licensing agency Gianyar, Bali.

Are Bali Go Bike Cycling Tours safe?
Yes, our tour are perfectly safe, safety and satisfaction is our high priority in this tour. Passing quite secret back-road and villages in Ubud area with no traffic. Our local guide really know the situation and condition and will help you navigate the Bali countryside with ease. We also provide first aid and support van always following from behind. Our bike in Good condition with safety break, gears, helmet and maintenance bike on the spot as well.

Are Bali Go Bike Cycling Tours has a personal insurance?
At the moment we do not provide personal insurance yet. We realize insurance is essential to cover cost in the event of an accident. In the near future we will soon have this facility. For now we will maximize performance and service. especially focus in bike condition and tour safety standard procedure.

Are Bali Go Bike Cycling Tours local guide speak in English?
Yes, all of our guides speak English well and very informative about the culture, knowledgeable and friendly, as our Goal priority is to provide great insider tours for English speaking.

How many people are on yours tours?
We think it’s important to keep our group small (usually no more than 10 people with 2 local guide, in front and back ) in order to give travelers the best tour service in the island, with the best value.

What happens when it rains?
Because Bali is an amazing island to experience and exploring no matter what the weather condition are like, we offer our tours rain and shine but We provide rain coat as well.

What about the kids?
Bali Go Bike Cycling Tours are a great way for families to experience the Bali landscape together and we know kids will love our cool bikes and fun guides. We are also offering special family tours, which are specially designed for families traveling together. The youngest kids who able to ride from ages 7, under 7 such as 6 years old depending on kids are they able or not. but also provide them a small bike size. For under 5 years old use the baby seat, We also provide tandem bike.

Do you accept credit card?
No, we do not. For now we only accept cash payment method with Indonesian Rupiah (IDR) and American Dollar (USD). We are currently preparing for the process. In the future, you can make a payment using a credit or debit card even you can make a direct online payments through our website when you make a booking.

How and who should I contact if I need to cancel the tour?
Some people might be waiting at the waiting list, so please give us e-mail in advance. If you cancel the tour on the day, please call to 081337269178 or 087862074988 or email us.